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Healthcare risk assessment

Cardiology and Cardiovascular Care Risk Assessment: Deterioration, Medication and Handover Controls

A worked example of how a cardiac ward and cardiac clinic find, score and control risks to patients, from missed deterioration and medication errors to equipment faults, handovers and record keeping.

Updated November 2026 8 hazards assessed Review every 6 months Highest risk: Critical to Medium
See the Cardiology and Cardiovascular Care course

Executive summary

This assessment shows how a cardiac ward and outpatient cardiac clinic can find, rate and control the risks that matter most to patients with heart and circulatory conditions. Eight hazards were selected because they are plausible in everyday cardiology and cardiovascular care, from missed deterioration and high-risk medicines to equipment faults, infection, handover gaps, staffing pressure, record and consent errors and information system outages. Each hazard is scored before controls to show its natural level, and again after the existing and added controls. Most risks fall to Low or Medium once controls are in place, but missed clinical deterioration remains a serious concern because the harm can be sudden. The first actions are a standard early warning escalation pathway, a second check for high-risk medicines, a daily telemetry and defibrillator check and a structured handover tool. This is an educational example and every score illustrates method, not a real service. Clinical decisions remain with qualified staff, and specialist review is needed for any real service.

Focus area
Cardiology and cardiovascular care
Setting
Adult inpatient cardiac ward and outpatient cardiac clinic within a general hospital
Method
Five by five likelihood and impact risk register with clinical review

Scope

This assessment covers adult inpatient cardiac care on a general ward and a cardiac outpatient clinic, from admission and monitoring to medication, procedures, discharge and follow up. It looks at risks to patient safety, staff, equipment, records and continuity of service. It does not give clinical advice or set treatment for any patient. Jurisdiction, staffing levels, equipment models and the presence of a catheter laboratory are assumptions made for teaching.

Context

The ward has a nurse in charge, registered nurses, healthcare assistants, a cardiology consultant team with junior doctors, a pharmacist, physiotherapists and a monitoring technician. Patients have continuous or intermittent telemetry, intravenous and oral medicines, and some have implanted devices or undergo procedures elsewhere. The clinic sees patients for review, testing and medicine adjustment. Records are kept in an electronic system with paper backup for downtime. Each risk is scored before controls to show its natural level, then again after the existing controls and the controls that should be added.

Objectives, assets and stakeholders

The objective is to detect and respond to deterioration early, give safe medicines and procedures, protect patients from infection and harm, keep accurate and private records, and maintain a safe and continuous service. The assets in scope are patients, the monitoring and defibrillation equipment, implanted device information, medicines stock, clinical records and the staff who deliver care. Stakeholders include patients and families, the cardiology team, nursing and support staff, the pharmacy team, the clinical governance lead, the information services team, regulators and commissioners of care. Each risk has one owner role, and the clinical governance lead keeps the register current and reports to the governance committee every quarter.

Risk matrix: before and after controls

Each cell shows hazard numbers placed by likelihood and impact. Compare the two grids to see how controls move each hazard.

Before controls

Inherent risk

Risk before controls: rows are likelihood from almost certain to rare, columns are impact from insignificant to catastrophic. Cells list hazard numbers.
1
Insignificant
2
Minor
3
Moderate
4
Major
5
Catastrophic
5 Almost certain Likelihood 5, impact 4, score 20, critical: H01
4 Likely Likelihood 4, impact 3, score 12, high: H05
3 Possible Likelihood 3, impact 3, score 9, medium: H06 Likelihood 3, impact 4, score 12, high: H04 H07 Likelihood 3, impact 5, score 15, high: H02 H03
2 Unlikely Likelihood 2, impact 4, score 8, medium: H08
1 Rare

After controls

Residual risk

Risk after controls: rows are likelihood from almost certain to rare, columns are impact from insignificant to catastrophic. Cells list hazard numbers.
1
Insignificant
2
Minor
3
Moderate
4
Major
5
Catastrophic
5 Almost certain
4 Likely
3 Possible
2 Unlikely Likelihood 2, impact 2, score 4, low: H06 H08 Likelihood 2, impact 3, score 6, medium: H03 H04 H05 H07 Likelihood 2, impact 4, score 8, medium: H01 H02
1 Rare
  • Low 1 to 4
  • Medium 5 to 9
  • High 10 to 16
  • Critical 17 to 25

Hazard register

A summary first, then the detail for each hazard.

Summary of hazards with scores before and after controls
No.HazardBeforeAfterOwner
H01 Missed or delayed recognition of clinical deterioration 20 Critical 8 Medium Clinical lead for cardiology ward
H02 Medication error with high-risk cardiac drugs 15 High 8 Medium Ward pharmacist
H03 Failure of monitoring or defibrillation equipment 15 High 6 Medium Monitoring technician
H04 Healthcare-associated infection and exposure incidents 12 High 6 Medium Infection prevention and control nurse
H05 Unsafe handover and transfer of care 12 High 6 Medium Nurse in charge
H06 Consent, privacy and documentation failures 9 Medium 4 Low Clinical governance lead
H07 Staffing shortfall and loss of competence 12 High 6 Medium Head of nursing
H08 Information system outage or data error 8 Medium 4 Low Information services lead
H01

Missed or delayed recognition of clinical deterioration

Safety Before 20 After 8

A patient with heart failure, arrhythmia or low blood pressure worsens, but changes in observations, rhythm or symptoms are not noticed or acted on in time, leading to cardiac arrest, shock or avoidable transfer to intensive care.

Who or what is affected: Patients, families, nursing and medical staff

Causes

High patient acuity, staff under pressure, scores that are recorded but not acted on, and alarm fatigue.

Consequences

Cardiac arrest, organ injury, unplanned transfer and serious harm or death.

Existing controls

  • Observations are recorded on a set schedule with an early warning score.
  • Continuous telemetry is in place for patients at higher risk.

Control gaps

Escalation depends on individual judgment and response times are not checked after each event.

Additional controls

  • Prevent: Use one escalation pathway with set response times for each score band.
  • Detect: Review missed or late escalations weekly and feed findings into training.
Likelihood 5 x impact 4 before; 2 x 4 after Owner: Clinical lead for cardiology ward Target: Within 30 days Early warning: Early warning score rise without a documented escalation within the set time.
H02

Medication error with high-risk cardiac drugs

Safety Before 15 After 8

Anticoagulants, antiarrhythmics, inotropes or insulin infusions are given at the wrong dose, wrong time or to the wrong patient, or a dose is changed without a clear record, causing bleeding, arrhythmia or low blood pressure.

Who or what is affected: Patients, nurses, pharmacists and prescribers

Causes

Complex regimens, frequent dose changes, similar drug names and interruptions during administration.

Consequences

Serious bleeding, arrhythmia, low blood pressure, patient harm and a need for corrective action.

Existing controls

  • Prescriptions are written electronically with dose checks.
  • Pharmacy reviews the medicines chart each day.

Control gaps

Second checks are not always recorded, and dose changes made at night are reviewed late.

Additional controls

  • Prevent: Require an independent second check for high-risk infusions and anticoagulant doses.
  • Detect: Run a weekly review of dose changes and near misses reported for these medicines.
Likelihood 3 x impact 5 before; 2 x 4 after Owner: Ward pharmacist Target: Within 30 days Early warning: Dose changes for high-risk medicines without a recorded second check.
H03

Failure of monitoring or defibrillation equipment

Operational Before 15 After 6

Telemetry monitors, alarms, defibrillators or pacing equipment are faulty, out of charge, wrongly set or not available at the bedside, so a serious rhythm change is missed or delayed.

Who or what is affected: Patients on monitoring, nursing staff and cardiac team

Causes

Ageing equipment, missed checks, alarms switched off or set low after false alarms, and battery faults.

Consequences

Missed arrhythmia, delayed defibrillation and avoidable death or injury.

Existing controls

  • Equipment is serviced on a planned schedule.
  • Alarm limits are set for each monitored patient.

Control gaps

Daily checks are not always signed and spare equipment is not tested on a set cycle.

Additional controls

  • Prevent: Carry out a daily signed check of monitors, alarms and defibrillator readiness.
  • Respond: Keep a tested spare monitor and defibrillator on the unit with a named route to fetch it.
Likelihood 3 x impact 5 before; 2 x 3 after Owner: Monitoring technician Target: Within 14 days Early warning: A missed daily check or a monitor or defibrillator found out of service on a shift.
H04

Healthcare-associated infection and exposure incidents

Safety Before 12 After 6

Infections from central lines, catheters or surgical wounds, or sharps and blood exposure injuries, spread to patients and staff when hand hygiene, aseptic technique or waste handling are not followed.

Who or what is affected: Patients, healthcare workers and visitors

Causes

Long lines and catheters, busy shifts, shortage of sharps bins and gaps in aseptic technique.

Consequences

Bloodstream infection, sepsis, prolonged stay and staff exposure requiring follow up.

Existing controls

  • Hand hygiene and infection control training is mandatory each year.
  • Sharps bins and personal protective equipment are kept at each bed space.

Control gaps

Line bundle compliance is measured only at irregular intervals and exposure reporting is inconsistent.

Additional controls

  • Prevent: Use a line insertion and care bundle with a checklist observed each week.
  • Detect: Audit line sites and report any local infection signs to the infection prevention team.
Likelihood 3 x impact 4 before; 2 x 3 after Owner: Infection prevention and control nurse Target: Within 45 days Early warning: Line site redness or fever in a patient with an indwelling line.
H05

Unsafe handover and transfer of care

People Before 12 After 6

Important information about rhythm, fluids, medicines, pending tests or patient wishes is lost or misread when staff change shift, or when a patient moves to another team, theatre or ward.

Who or what is affected: Patients, nurses, junior doctors and receiving teams

Causes

Busy shifts, varied handover formats, interruptions and incomplete notes.

Consequences

Missed treatment, delayed response to deterioration, duplicated or missed doses and patient complaint.

Existing controls

  • Shift handover happens at the bedside for high-risk patients.
  • Discharge letters are sent to the patient's primary care clinician.

Control gaps

Handover audits are not done and handover for transfers out of the unit is informal.

Additional controls

  • Prevent: Use a structured handover format with a set list of safety items for every transfer.
  • Respond: Hold a brief verbal check-back when a patient moves to a new team or unit.
Likelihood 4 x impact 3 before; 2 x 3 after Owner: Nurse in charge Target: Within 45 days Early warning: Handover records incomplete or a pending test not mentioned at transfer.
H06

Consent, privacy and documentation failures

Legal and compliance Before 9 After 4

Procedures are done without documented informed consent, or cardiac records are missing, inaccurate, or viewed or shared without need, so patients are harmed legally and their privacy is breached.

Who or what is affected: Patients, families and clinical staff

Causes

Urgent procedures, time pressure, shared logins and unclear rules on sharing with family.

Consequences

Legal challenge, loss of trust, privacy breach and need for regulatory reporting.

Existing controls

  • Consent forms are signed before planned procedures.
  • Access to electronic records requires a personal login.

Control gaps

Consent checks depend on the proceduralist and record access is not reviewed.

Additional controls

  • Prevent: Check consent completion in the procedure checklist before every planned procedure.
  • Detect: Sample records each month for missing signatures, errors and unexplained access.
Likelihood 3 x impact 3 before; 2 x 2 after Owner: Clinical governance lead Target: Within 60 days Early warning: Procedure record without a signed consent form or an access log entry with no clinical reason.
H07

Staffing shortfall and loss of competence

People Before 12 After 6

Low staffing, sickness, or moves of experienced staff leave cardiac units with inexperienced people running monitoring, procedures or medicine rounds, raising the chance of error and missed deterioration.

Who or what is affected: Patients, nursing staff and junior doctors

Causes

Vacancies, sickness, rising patient acuity and reliance on agency staff.

Consequences

Delayed care, errors, staff burnout and higher turnover.

Existing controls

  • A safe staffing level is set for each shift.
  • Competency sign off is recorded for monitoring and basic life support.

Control gaps

Skill mix is checked only at the start of the shift and competency records are out of date.

Additional controls

  • Prevent: Plan rotas with an experienced lead on every shift and a minimum skill mix.
  • Respond: Use a bank or agency escalation list with a named contact for short notice cover.
Likelihood 3 x impact 4 before; 2 x 3 after Owner: Head of nursing Target: Within 60 days Early warning: Shift filled with less than the planned skill mix or a competency record out of date.
H08

Information system outage or data error

Technology and data Before 8 After 4

The electronic record, test results, electrocardiogram storage or telemetry data feed fails or shows wrong data, so staff work from incomplete information or cannot access results when they need them.

Who or what is affected: Patients, clinical staff and information services team

Causes

Software faults, network failure, cyber intrusion and poor data entry or mapping between systems.

Consequences

Delayed diagnosis, wrong treatment decisions, breach of privacy and lost results.

Existing controls

  • Nightly backup of the electronic record is run and checked.
  • Paper downtime forms are kept at each nursing station.

Control gaps

Downtime forms are not practiced and restore tests are not run on telemetry data.

Additional controls

  • Prevent: Apply access controls and update devices on a planned schedule with testing first.
  • Recover: Test restoring results and telemetry data from backup each quarter and record the outcome.
Likelihood 2 x impact 4 before; 2 x 2 after Owner: Information services lead Target: Within 60 days Early warning: Results not visible in the record for more than one hour or a sudden rise in data errors.

Rating method and evaluation

Each risk is rated on two five-point scales. Likelihood runs from Rare to Almost certain, and impact runs from Negligible to Catastrophic, with harm to a patient weighted heavily. Multiplying the two gives a score from 1 to 25, which falls into one of four bands: Low from 1 to 4, Medium from 5 to 9, High from 10 to 16 and Critical from 17 to 25. Inherent risk is the score before any controls. Residual risk is the score after the existing and added controls. A risk is never rated down only because it has not yet happened, and near misses count as evidence. Critical and High risks need senior clinical attention and a dated plan with a named owner. Medium risks need routine controls and regular checks. Low risks are accepted and watched. Staff who deliver care should challenge every rating, and ratings are reviewed after any incident, near miss, audit finding or change in equipment or medicines. Scores are a guide to priority, not a measurement of safety, and clinical judgment always comes first.

Likelihood, impact and rating bands

Likelihood

  • 5 Almost certain: Expected to happen in most circumstances.
  • 4 Likely: Will probably happen in many circumstances.
  • 3 Possible: Could happen at some time.
  • 2 Unlikely: Not expected, but it could happen.
  • 1 Rare: Only in exceptional circumstances.

Impact

  • 1 Insignificant: No lasting effect. Handled within routine work.
  • 2 Minor: Small effect that is quickly corrected.
  • 3 Moderate: Noticeable effect that needs managed effort to correct.
  • 4 Major: Serious effect on people, delivery or reputation.
  • 5 Catastrophic: Severe or lasting effect that threatens the whole activity.

Bands (likelihood x impact)

  • Low (1 to 4): Accept and monitor.
  • Medium (5 to 9): Manage with routine controls.
  • High (10 to 16): Senior attention and a treatment plan.
  • Critical (17 to 25): Act first. Do not proceed until reduced.

Monitoring, escalation and review

Review this assessment every 6 months, and sooner when an indicator below reaches its threshold.

Early-warning indicators and escalation thresholds
Indicator to watchEscalate when
Patients whose early warning score rose without a documented escalation within the set response time.Escalate to the nurse in charge at once, and to the clinical lead if the response is not documented within one hour.
High-risk medicine doses given without a recorded second check.Escalate to the ward pharmacist at once and hold further doses until checked, and to the clinical governance lead within one day.
Telemetry or defibrillator checks missed on any shift.Escalate to the monitoring technician for an immediate check, and to the matron if a check is still missing after two hours.
Handover records incomplete or delayed at shift change.Escalate to the nurse in charge when more than one handover in a shift is incomplete, and review the handover tool each month.
Patient records with missing consent or incomplete documentation for procedures.Escalate to the clinical governance lead within one working day, and to the information governance lead if any record is shared in error.

Contingency arrangements

If a patient deteriorates suddenly, the nurse in charge activates the emergency response and the on call cardiology team attends. If a medicine error or harm is suspected, treatment is reviewed at once, the incident is reported and the family is told openly. If equipment fails, the monitoring technician moves the patient to a working monitor and a spare defibrillator is brought to the bedside. If the electronic record is unavailable, the downtime paper process is used and the information services lead is informed. Service is maintained by the bed manager and clinical lead, who arrange transfer or cancellation of non urgent work when needed.

Prioritized action plan

  1. Adopt a single early warning escalation pathway with clear response times, owner clinical lead, within 30 days.
  2. Introduce a second independent check for high-risk cardiac medicines before administration, owner ward pharmacist, within 30 days.
  3. Run a daily check of telemetry and defibrillator readiness with a signed record, owner monitoring technician, within 14 days.
  4. Standardize structured handover at each shift change and at transfer, owner nurse in charge, within 45 days.
  5. Set up a downtime records procedure and test it, owner information services lead, within 60 days.

Conclusion

Safe cardiac care depends on steady habits: early recognition of deterioration, a second check for high-risk medicines, working equipment, structured handovers, careful consent and records, and infection control at every step. The highest scores sit with missed deterioration, medication errors and equipment faults, and each has actions that bring the residual score down. Treat the register as a living record, review it on the stated cycle, and seek specialist clinical review for any real service, procedure or medicine decision.

Assumptions and limitations

Assumptions

  • Care is delivered in a general hospital with access to a wider emergency and critical care team.
  • Staff are licensed clinicians trained in cardiac monitoring, basic life support and medicines management.
  • Jurisdiction is not specified, so legal and regulatory duties are described in general terms only.

Limitations

  • The scores are examples for learning and do not describe any real service or patient group.
  • Clinical practice, medicines and device guidance change over time, so specialist clinical review is needed.
  • This is educational content and does not replace a formal site-specific risk assessment or licensed clinical advice.

Related frameworks to study

  • Clinical risk management cycle
  • Hierarchy of controls
  • Three lines model of risk ownership
  • Structured handover tool such as SBAR
  • Early warning score escalation approach

Healthcare Risk Assessment

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For Learning Reference Only: This assessment demonstrates how risk assessment principles are applied in a practical setting, providing a useful reference for learning and understanding. Actual assessments may be adapted to suit specific site conditions and circumstances.

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