Make vaayaa operations consistent by maintaining standard operating procedures, evidence records, internal checklists and corrective-action tracking.
This is a remote contract role. You can work from anywhere in India. Experience level: 2 to 5 years.
What you will do
- Document and maintain approved operating procedures
- Review operational records for completeness, consistency and traceability
- Track exceptions, corrective actions and recurring process failures
- Run regular internal checks across learner support, payments and content operations
- Maintain process documentation and change histories
- Escalate compliance concerns to the responsible team
What you bring
- 2 to 5 years of experience in process quality, operations assurance, documentation or compliance coordination
- Strong writing, organization and analytical skills
- Familiarity with audit trails, checklists and corrective-action registers
- Ability to tell internal procedures apart from legal or regulatory requirements
- Careful handling of confidential business and customer information
Where we hire
Remote within India. We especially welcome applications from these cities:
- Tier-1 metros: Delhi (NCR), Chennai
- Tier-2 cities: Kanpur, Bhopal, Ludhiana, Meerut
- Tier-3 cities: Dehradun, Jabalpur, Aligarh
About vaayaa
vaayaa offers self-paced, text-based Micro-Diploma and Micro-Degree courses for learners around the world.